Core Values

• Fairness

  We ensure the provision of consistent and standardised services at all times..

• Integrity

  We are committed to performing all duties with sound moral and ethical principles, being truthful and honest in all our dealings.

• Service

  We provide timely and accurate responses when dealing with our customers using a variety of channels and employing innovative solutions for your convenience.

• Innovation

  Our approach is to build a culture that readily adapts to changes in the Operating environment and acquires new skills to match the needs of our customers.

• Teamwork

  We believe in teamwork as being vital for success. We foster an engaging and inclusive workplace and recognise that we are the sum of our collective talents and skills.

• Professionalism

  Our officers apply the requisite knowledge, skills and abilities to meet stakeholder expectations, conducting themselves with thoroughness and competence.